Privacy Policy

Effective Date: January 11, 2025

At VelkyDeals, we value and respect your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, interact with our services, or engage with our advertisements. It applies to all data you provide directly or through third-party integrations. By using our platform, you consent to the practices outlined in this policy. Please review it carefully to understand how we handle your personal data. If you disagree with any aspects of this policy, we encourage you to refrain from using our services.

1. Information We Collect

We collect information that is necessary to provide you with our services. This may include:

  • Personal Information: such as your name, email, and other identifiers that allow us to contact you.
  • Seller Information: details about your startup, provided by registered sellers.
  • Buyer Information: details about your investor profile, provided by registered buyers.
  • Information: data that does not personally identify you but is related to your activities.
  • Device and Usage Information: details about your internet connection, devices, and interactions with our platform.

    • We gather this information:

  • Directly from you when you provide it.
  • Automatically as you interact with our platform, such as through cookies and usage data.
  • From Third Parties, like our business partners.

2. Information You Provide to Us

We collect information when you:

  • Complete forms on our platform, such as when registering, subscribing, or requesting services.
  • Contact us via email or other communication methods, including for support or reporting issues.
  • Respond to surveys we may conduct for research purposes.
  • Provide search queries through the Website. Additionally, any content you post on public areas of the Website or share with other users (e.g., in chats or messages) is considered "User Contributions." Please be aware that such contributions are shared at your own risk, and while we limit access to certain pages, we cannot guarantee complete security from unauthorized access.

3. Data We Automatically Collect Through Technology

As you interact with our Website, we use automated technologies to gather data about your equipment, browsing behavior, and usage patterns. This includes details about:

  • Your visits, traffic data, location, logs, and the resources you access.
  • Information about your device, such as IP address, operating system, and browser type.

We use this data to enhance your experience, personalize content, estimate audience size, and improve functionality. These technologies include cookies and analytics tools like Google Analytics and HubSpot.

4. Information You Provide Voluntarily to Use Our Services

We collect information you voluntarily provide when you sign up for our services, request support, complete forms, or communicate with us. This includes personal details such as your name, company name, address, email, and business data, including customer payment information, revenue, and website analytics. If you integrate third-party tools like Stripe, Google Analytics, or ProfitWell, you authorize us to access specific data from those accounts, such as revenue and website performance metrics, to display on your startup’s page.

5. Third-Party Use of Cookies

Third-party cookies are used by external service providers, such as advertisers, analytics platforms, or partners, to collect data related to user interactions. These cookies help track usage patterns, personalize content, and analyze performance. We have no control over third-party cookie practices, and their use is governed by their respective privacy policies. You can manage cookie preferences through your browser settings.

6. How We Use Your Information

We use your information for the following purposes:

  • To Provide Our Services: Process transactions, manage accounts, and facilitate communication between buyers and sellers.
  • For Marketing and Communications: Send newsletters, promotional emails, and updates about new features and services. You can opt-out of marketing communications at any time.
  • For Customer Support: To respond to inquiries, resolve issues, and improve the quality of our services.
  • To Analyze and Improve Our Platform: Monitor and analyze usage to enhance the functionality and user experience of VelkyDeals.
  • Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, or enforce our agreements.

7. Sale of Personal Information

We do not sell your personal information to third parties for monetary compensation. However, in some cases, we may share your information with partners, affiliates, or service providers to deliver our services, enhance functionality, or for other operational purposes. These interactions are governed by confidentiality agreements and do not constitute a "sale" under applicable data privacy laws.

8. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may disclose your information in the following circumstances:

  • With Service Providers: We may share your data with third-party vendors who provide services on our behalf, such as payment processing, hosting, and customer support. These vendors are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
  • Legal Obligations: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

9. Data Security

We employ measures to protect your personal information from loss, unauthorized access, alteration, destruction and misuse. While we strive to safeguard your data, internet transmissions are not entirely secure. Any data shared online is at your own risk. We are not liable for breaches caused by circumvention of security measures on our platform.

Your role in security:

  • Keep your passwords confidential and avoid sharing them.
  • Be cautious about sharing information in public website areas, as it may be visible to others.

10. Your Information Rights and Controls

Under privacy laws such as the GDPR and CCPA, you have the following rights concerning your personal information:

  • The Right to Be Informed: Understand how your data is collected, used, and stored.
  • The Right of Access: Request access to your personal data.
  • The Right to Rectification: Correct inaccuracies in your information.
  • The Right to Erasure: Request the deletion of your data.
  • The Right to Restrict Processing: Limit the ways your data is processed.
  • The Right to Data Portability: Receive your data in a portable format.
  • The Right to Object: Refuse specific data uses, such as marketing.
  • Rights in Automated Decision-Making and Profiling: Challenge decisions made solely by automated processes.

Contact us at support@velkydeals.com or use your account settings to exercise these rights.

11. Deletion Retention of Data

If you close your account or request its closure, we will delete, de-identify, or anonymize your personal data so it no longer identifies you, except where retention is legally required or justified.

Examples of retention scenarios:

  • Unresolved issues like outstanding credits or disputes.
  • Legal, tax, audit, or accounting obligations.
  • Fraud prevention or security maintenance.

We may also retain anonymized data to prevent fraud or assist in identifying former users for re-registration purposes.

Our platform may contain links to third-party websites that are not owned or controlled by VelkyDeals. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any external websites you visit.

13. International Data Transfers

If you are located outside India, please be aware that your data may be transferred to and processed in India or other jurisdictions with different data protection laws. By using VelkyDeals, you consent to this transfer of data.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the "Effective Date" at the top of this page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

15. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, feel free to contact us at support@velkydeals.com or by filling out the form available at https://www.velkydeals.com/Support .

For registering a complaint or raising a concern, please email support@velkydeals.com .